Digital Banking Cure against Coronavirus – Episode 2
Digital banking is becoming the only banking. Are your systems ready?
When grandpa finally pays his bills online… we know we woke up in a new (business) reality
First Touch-point Application (web) Born!
Evolved to cross-channel. Support for interactions with customers and employees providing a single view on customers, their data, interactions, and transactions across and independent of channel while allowing switching the channel during the interaction and transaction.
Omni-channel user experience.